[Resolved] Zoom Car — complaining about the cancellation of the home delivery after deducting money

 
1 Review
Chandigarh, Punjab, India
 Deeksha Aery on Feb 21, 2020
Hi,
I am sharing my pathetic experience with zoomcar apps. They confirmed my home delivery and later on after deducting the money, they simply send a text about the cancellation of the home delivery and asked me to pick up the vehicle from another location. There is no direct helpline number to reach. They did not even bother to revert on the mail.
Complaint marked as Resolved Mar 24, 2020

Complaint Status


[Feb 21, 2020] Zoom Car customer support has been notified about the posted complaint.
Verified Support
Zoom Car Customer Care's response, Feb 22, 2020
Hello Deeksha,

Greetings!

Please accept our apologies for the inconvenience caused. Kindly share the booking ID for our reference, we will check on the escalation raised and we will share an update.

Regards,
Ramya. S
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    Zoom Car - complaining about the cancellation of the home delivery after deducting money