[Resolved] Zoom Car — complaining about the cancellation of the home delivery after deducting money

Deeksha Aery

Address:

Chandigarh, Punjab

Hi,
I am sharing my pathetic experience with zoomcar apps. They confirmed my home delivery and later on after deducting the money, they simply send a text about the cancellation of the home delivery and asked me to pick up the vehicle from another location. There is no direct helpline number to reach. They did not even bother to revert on the mail.

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Mar 24, 2020

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2020

Zoomcar Customer Care's response Hello Deeksha,

Greetings!

Please accept our apologies for the inconvenience caused. Kindly share the booking ID for our reference, we will check on the escalation raised and we will share an update.

Regards,
Ramya. S