Zoom Car — complaint against deal shack booking attempt.

Address:Pune, Maharashtra, 411046
Website:www.zoomcar.com

Hello team,

This is mahesh (Reg mobile : [protected])

Today while booking a zoomcar under deal shack section i selected a deal on 8th january from 8 am to 8 pm.

Initial attempt for booking got some error related to transaction, then i again tried booking from payment page and this time it got successful, but eventually it is showing the date as 9th january, i am not sure why.

I have cancelled the booking since i would not be available on 9th.

Since this is your system issue (That wrong date populated) and i have cancelled the booking withing less than 15 min time, i expect the full refund of my money.

I contacted your call center and reported this issue too.

Please process my refund at the earliest.

Regards,
Mahesh khaire
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Zoomcar customer support has been notified about the posted complaint.
Jan 10, 2018
Updated by Mahesh Khaire
Hello Team,

May we get an update in this matter.
Jan 15, 2018
Updated by Mahesh Khaire
I have not recevied any update about my complaint...

May I know why ?
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