Zoom Car — critical update regarding your car subscription! under covid 19

Address:

Bangalore

Hello,
I have subscribed 6 vehicles under zap program where in 2 vehicles (Ka03ag5587 and ka03af2450) comes under old agreement.

On april 13th 2020 i will receive mail stating that

Critical update regarding your car subscription!

Here i choose terminate subscription for all 6 vehicles however my registered number for all 6 vehicles does not exist now. However i have given my alternative number several times.

Somehow you people call my alternative number regarding payment of vehicle number ka03af5956 and ka03af4109

But you people unable to reach me for vehicles number ka03ag5589, ka03af2450 bcoz i supposed to receive a credit around 60k for these vehicle and without any intimation you people de register from zap platform.

So i want final calculation also it should not not effect my cibil. Mr idris ahamed called me 2 times and i informed the same he said he will get back to me end of the day with final payout both times but no response from him.