[Resolved] Zoom Car — customer care | |||
It was very unfortunate to be hiring a car from zoom car. While on ride wanted to check the kms reading of the car henece called customer care, mr sujoy shiva was so unprofessional while on call, later he remote contolled our car and the car continously honk it self without us doing anything for half an hour. I hope he was taking out frustration. Kindly justify for the embaresment and the bad service faced. +1 videos Was this information helpful? | |||
Oct 24, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Sep 19, 2018 Zoomcar Customer Care's response Hello Ruman, Greetings! We are sorry for the trouble caused during your reservation. Kindly share your booking ID for our reference, so that we can take necessary action on the complaint raised. Regards, Sowmya | |||
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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I booked a cycle (No. 3168847) from the zoom car pedl app and i tried to end the trip from the app after locking the cycle& keeping it at pedl station only.
But i am not able to end the trip even though the cycle is locked.
Can you please check...
Greetings!
We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority. Link: https://www.zoomcar.com/bangalore/contactus
Regards,
Imran
Zoomcar