[Resolved]  Zoom Car — customer predatory policy of zoomcar

Zoom car charged me wrongly for car cleaning fees of 1000 rs although the car was returned in as received condition (Me and wife both neat freaks). when I contacted zoomcar customer executive (Mubarak Pasha) first I was told that food and eatables were there. when I strongly objected that it is false allegation as we were going to temple and wasn't supposed to consume anything no food or eatable items can be there he told me to hold the line and let him recheck, then he comes back and tell me that Ash was present inside the car which also is a blatant lie. Then i ask him to send me the photos of so called dirty car so he tells
me that you send us email and we will send photos on that. I have sent them multiple emails through app but have not received any reply. Though 1000 rs is not such a big amount compared to other people here but I felt badly cheated and removed the trust completely which we generally put in startups that they are customer centric.
My booking id is JPS6XV7V3.