[Resolved]  Zoom Car — cycle not locked message 12 hours after ending the trip

Address:	Pune, Maharashtra, 411007
Website:	www.zoomcar.con

On 12th april, i had picked a pedl cycle from aloma county in aundh at 8.09 pm and subsequently dropped it off at another pedl station at sai heritage, aundh at 8.16 pm and received a message saying my trip has ended.

However from 1am in the night i am getting messages that the cycle is still open, the app also keeps showing me the ride is on and keeps charging me.

I registered a complaint with pedl but they are still to get back to me. I need help with ending the ride in the app since its over 13hours since i ended it now, and also i should not be charged for it since i have already deposited the cycle at a pedl station.