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[Resolved]  Zoom Car — damage lie

Hi, i booked zoom car for weekend on 26th jan. After trip completion, their driver picked the car from my localtion. He did the thorough inspection and clicked the photos. He also assured that their is no damage. But after couple of hours i comes to know that they have added 4000 for tyre damage and they said there is a cut. But i have not done the damage and driver also did not tell me before pick up. They are trying to loot the money
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Complaint marked as Resolved Feb 27, 2019

Complaint Status


[Jan 27, 2019] Zoomcar customer support has been notified about the posted complaint.
Verified Support
Zoomcar Customer Care's response Jan 27, 2019 Hello User,

Greetings!

We are sorry to know about the discrepancy in the billing. Please share the booking ID for our reference, we shall have a check and we shall revert on a priority.

Regards,
Ramya. S
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    Zoomcar
    Customer Care Service
    Customer satisfaction rating
    60%
    Complaints
    3935
    Pending
    302
    Resolved
    2285
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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