[Resolved]  Zoom Car — denying full reimbursement of fuel

Address:Pune, Maharashtra, 411028
Website:zoomcar.com

This is regarding fuel reimbursement of 2000rs on booking id jps62r2sg.
I booked car for 960km and driven only 867km. I refueled the car for additional rs 2000 and while applying for reimbursement they are refunding only 1767 rs.
I contacted them for the full refund but they are giving all silly reasons for not refunding the full amount.

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Apr 14, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2018
Zoomcar Customer Care's response
Hello Shaleen,

Greetings!

We did have a recheck, based on the estimate calculated do we process the refund. Unfortunately, we will be unable to process any further refund in this regard. Hoping for your kind understanding in this regard.

Regard
Wasim
Zoomcar
Mar 14, 2018
Updated by shaleen99
Can you please elaborate how did you calculate the fuel refund amount .Your website says full refund of fuel will be provided.

Also, Please list down all your silly reasons why you can't process full refund of fuel.?
Complaint comments 

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Can you please elaborate how did you calculate the fuel refund amount .Your website says full refund of fuel will be provided.

Also, Please list down all your silly reasons why you can't process full refund of fuel.?

Thanks
Shaleen Jain

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