[Resolved] Zoom Car — Deposit refund not received even after 27 days | |||||
On 29th june 2016, i availed the car hiring service from zoom car against a refundable deposit of 5000/- under a order id no. Jps6v3mt8 and still not received my amount. I tried many time to contact zoom car but not got any satisfactory ans.Initially they are saying about there refund policy of 5-15 working day and they are saying there is technical glitch in banking channel. I zoom car is hurry in collecting the amount than why not at the time of refund. What kind of services they are providing by not refunding the deposit amount. Even they have worst customer support, with always avg waiting time of 10-15 mins and no satisfactory reply. Was this information helpful? | |||||
Sep 10, 2016 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 10, 2016 Zoomcar Customer Care's response Hello Rohit, as informed by our team, we understand that the amount has been refunded successfully on 30/06/ 2016, for which the ARN number is also generated - ARN:74661706183618243629792. Request you to kindly check with your bank sharing the reference number given.
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 2 Comments | |||||
Comments
Zoom car in Chennai not maintained the car & they gives car to self-drive to customer.On 4th August I ve taken ford Figo that car is vibrating, door lock is not working, useless spare Tyre & running Tyre brust.On 5th I was almost died.Plz inform the company otherwise cancel the license in Chennai.
Thanx
Harsh raj
[protected]
Thanx
Harsh raj
[protected]
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Greeting !
We understand that our team reached out to you and addressed you issue. We have shared the details with Citrus, we are awaiting for an update. We will inform you as soon as we get an update.
Thank you for your patience and understanding.
Kind regards,
Zoomcar.