[Resolved] Zoom Car — did not receive refund | |
I have completed booking on 14th december 2018 and i was told refund would be deposited in 48 hours and still i haven’t got refund until today 8th january, i have mailed you many number of times without strong reply. There is no customer service number to call or chat with them to resolve the issues, so id like to request zoomcar to please refund me my money as soon as possibles Was this information helpful? | |
Feb 8, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jan 08, 2019 Zoomcar Customer Care's response Hello Tushar, Greetings! We are sorry to know that you have not received the refund. Please share the booking ID for us to check the refund status. Regards, Appachu Zoomcar | |
 2 Comments | |
Comments
I have booked a car on December 25 and completed on 26 at time of returning I forgot to take one of my belongings and I locked the car, please help me in getting back my belongings
Zoomcar Customer Care's response, Jan 12, 2019
Verified Support
Hello Akhil,
Greetings!
Please share the booking ID for our reference. we shall check on the lost belongings and share an update.
Regards,
Ramya. S
Greetings!
Please share the booking ID for our reference. we shall check on the lost belongings and share an update.
Regards,
Ramya. S
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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We are unable to contact their customer service number.
ID : JPS64D1V1
Greetings!
We are sorry for the delay in processing the refund. We have now processed the refund through IMPS.
A link shall be shared to your registered email ID within 24 hour . Please log into your Zoomcar account and then click on the link. On the landing page, add your bank details and submit. The refund shall be instantly processed to your account.
If you need any further assistance, please send us an email to feedback@zoomcar.com. We shall address it on priority.
Regards,
Sowmya