[Resolved] Zoom Car — didn't receive my refund | |
They are cheaters, they will easily take your payment on the name of security deposit, but at the time of refund they will teach you their policies.. Now its been 20 days, i didn't received my refund. Every time they are giving me a new date.. My booking id is jps64tn3b. They have policy to refund the amount within 25 days as last time they told me. I have recording saved in my phone. Now they are requesting me to wait till 19th of november which will be the 31st day after booking, so will they provide me the penalty
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Dec 12, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Nov 09, 2018 Zoomcar Customer Care's response Hello Shubham, Greetings! We did have a check and see the refund has successfully initiated to the source account to the Card Last 4 digits: 0845/Card Last 4 digits: 0020. Request you to please have a check and contact the card issuing authority with the ARN number shared. ARN: Rs[protected] 75503728293023826629592, Rs 1000 --- 75503728293023845328697 Regard Wasim Zoomcar | |
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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My contact number is [protected]
Greetings!
We are sorry as you are unable to end the trip. We request you follow the below steps and raise your concern, we shall look into the issue.
- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions
Regard
Wasim
Zoomcar