[Resolved] Zoom Car — didn't received refund amount of 4500/

Roshni khera

from Indore, Madhya Pradesh

Address:

Indore, Madhya Pradesh

On 06 dec'18 i booked a zoom car and i paid the total of 5000 deposits after the trip i should get the refund of my money its almost more than 2 months but i have not received my refund when ever i try to call zoom car suuport they are not responding and not taking any responsibility about the customers its just showing refund has been initiated but i have not received any refund in my bank account, wrst service ever
My booking id is:jps6fj69c

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Mar 22, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2019

Zoomcar Customer Care's response Hello Roshni,

Greetings!

Upon checking, we find that the refund for the booking was initiated on 08/12/18 at 05:10 AM. Please note the refund amount shall reflect in your bank account on or before 22nd February.

Requesting your patience in the interim.

Regards,
Sowmya