[Resolved]  Zoom Car — diesel refund amount and car breakdown issue

Address:530008

Respected sir, .
I b. Venkatesh i have facing so many problems with zoom car customer care and they are not refunding my money and not at all answering properly.. I have taken car at 11-8-18. car was too worst and it was not in condition at all when i have taken the car also i have informed to zoom car person he told no cars was available at that time. Diesel was also not their and it remains only 10% oil i have uploaded 2 bills but they was not accepting that bills why because one bill i have went to loop line area so he was given gst bill with hand writing bill. And also the car was breakdown the same day at 7.30pm i have complained so many times to customer care but the technician was camed at next day mrng 8.o clock full nyt i and my family was a watch mans for that car.. Still now my bills amount was not refunded.. Plz respond as soon as possible sir..
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Sep 13, 2018
Complaint marked as Resolved 
Sir provide me information to my number 9100419050
Zoomcar customer support has been notified about the posted complaint.
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I was completed my ride and lock the cycle and end trip in my mobile bt still the trip is continue and charges are calculate from last 2 days plz solve the problem and clear all the charges . Cycle no. 3169535
And I was already pay rs12 for only ride of 20 mins so plz clear the issue

Zoomcar Customer Care's response, Sep 18, 2018
Verified Support
Hello Umesh,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority. Link: https://www.zoomcar.com/bangalore/contactus

Regards,
Imran
Zoomcar

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