[Resolved]  Zoom Car — dysfunctional vehicle

I had buked zoomcar swift bt on reaching delhi they said vehicle is nt available upon which i dint get airport pickup after that they gave me i 20 which clutch was too hard to press... So informed call centre upon which they said vehicle will be replaced when i reached the given point they dint replace vehicle... I travelled right to point at night with family and person there were to rude to respond upon which call centre also said they dont have replacement vehicle as vehicle which i saw there was alloted to someone upon which i said i[censored] can transfer my car to another y cant u for me bt they again refused and i drove that useless car for 700 km and submitted car early with 500km left which was total waste... The call centre person named abu totally misguided us and we suffered a lot
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Mar 21, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2018
Zoomcar Customer Care's response
Hello Yuvraj,

Greetings!

We are sorry for the inconvenience caused. Kindly share the above details and the booking ID to [protected]@zoomcar.com for us to check the above issue and take necessary measures.

Regards,
Appachu
Zoomcar
Complaint comments 

Comments

I unlocked wrong pedl cycle by entering 100142 cycle number. I don't know where is the cycle but trip is going on. I couldn't find the cycle to lock the cycle. Please end my trip as soon as possible.

Please resolve this issue ASAP.

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