Zoom Car — excess money charging

 
1 Review
Mahaveer nagar raipur, Raipur, Chattisgarh, India
 Durgesh Panjwani on Jun 23, 2019
I’ve taken a car from 1 pm to 10 pm and paid charges. I extended the booking 2 hours and also paid 244 for extention charge. Now zoomcar is saying that it is an unapproved extention fee and charged me rs 1299 saying you returned car 2 hours late. And saying it will be auto debited from your card till tomorrow. Literally unhappy from zoomcar. Solve my problem this much excess money i would not pay.. By sending message like this will auto debit from your card is like blackmailing me..

Complaint Status


[Jun 23, 2019] Zoom Car customer support has been notified about the posted complaint.
Verified Support
Zoom Car Customer Care's response, Jun 23, 2019
Hello Durgesh,

Greetings!

We are sorry to know about the discrepancy in the billing. Please share the booking ID for us to have a check.

Regards,
Ramya. S
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    Zoom Car - excess money charging