[Resolved] Zoom Car — extra outstanding money

 
1 Review
India
 Prabhat0052 on Feb 9, 2020
Hloo
When, i have drop my car which i have drop zoomcar booking: jps6n7e1o xuv 500 at time which they have given after 3hrs they are giving me msg that you have not dropped car still yet than i
Have contact them to complete my booking after 1hrs i received a msg of complete booking and in mail i got a msg that you have not paid outstanding money they have added a money for not dropping car on time
But i have drop at time which i have given from in first the app is showing where you have to drop
So that's why i have drop there i think my work is done then i returned to my home but they added money of delay dropping of car
I have send parking bill and screen shot of address which i have shown but then also they added money
Plss solve my problem as fast as
Complaint marked as Resolved Mar 14, 2020

Complaint Status


[Feb 09, 2020] Zoom Car customer support has been notified about the posted complaint.
Verified Support
Zoom Car Customer Care's response, Feb 10, 2020
Hello Prabhat,

Greetings!

We are sorry to know about the discrepancy in the billing. Upon checking, we see that our team is checking on the complaint raised, you will receive the update at the earliest. Appreciate your patience in this regard.

Regards,
Ramya. S
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    Zoom Car - extra outstanding money