Zoom Car — extra unfair charges

I had made several complaints regarding this from the day of booking itself and even requested many calls or assistance but nothing had been done.. Your team totally ignored everything.. These are all fake charges.. The boy who was there at the time of drop off, he filled everything on the mobile application on his own.. I was ready to pay for the extra kms..
I am still ready to pay for it.. As it is a genuine charge.. But cleaning charges 1500, late charge all that were not fair enough.. On the last moment they called me and changed the pickup location as the car was not available at previous location for where i had booked for.. Then also i told the customer executive that new location is unknown and far.. So it will take some more time to reach there for pickup and drop off also.. I even informed the boy from where i picked up the car that i will late by an hour.. Do you have any more bookings?? He said no.. 1 hour we will manage no issue..

And then i met a different guy at the time of drop off.. There was a lack of communication between these two.. Don't know what's the reason but the boy at the time of drop off was so much irritated to the boy i met last night at the time of pickup.. So he didn't listen to me at all and made every entry on his own.. This was really a bad experience with zoom car for the first time.. I have all the screenshots of the app.. How they increased the due amount day by day and added all fake charges..