[Resolved] Zoom Car — fake additional charge | |||
I have started my ride with kms shown 12335 and i ended with 12398, a total 63kms. I have opted for a limit of 80kms free. I have entered this reading in mobile app to end the trip, in front of zoomcar executive who had came to receive the car. About 1 hr later, i received a message to pay 768 more. Also, a message to auto debit from credit card was also there. I haven’t rode the vehicle beyond permissible free kms. Was this information helpful? | |||
Jan 28, 2019 Complaint marked as Resolved Zoomcar customer care executive has verified the details shared by me and processed the refund. Zoomcar customer support has been notified about the posted complaint. Verified Support Jan 28, 2019 Zoomcar Customer Care's response Hello Hemant, Greetings! We apologize to know about the discrepancy in the billing. Please share the booking ID for us to look into the issue and do the needful. Regards, Ramya. S | |||
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Thank you for notifying us. :)
Regards,
Sowmya