[Resolved] Zoom Car — fake damage charge.

Somayaji A

from Chengalpattu, Tamil Nadu

Address:

641035

I have booked zoom car from my friend account, and we booked i20 blue colour for 24th september 2017 in coimbatore and we returned it on same date. By returning back the service provider guy asked 1000 rupees for minor damage charges. And we asked him the proper reason he was unable to reply. And fuel is also not filled while giving the car. On the way we put 1000 rupees fuel. So we paid totaly 6000 rupees for 380 km with unnecessary damage charge. So i am totally disappointed with ur service provider guy... He dint give a proper reason and his communication was totally rude and bad. So 2nd time i am experiencing this.

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Oct 26, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2017

Zoomcar Customer Care's response Hello Somayaji,

Greetings!

We understand your concern here and the charges will be levied as per the policy based on the damage done. However, kindly share your booking details for us to validate the charges.

Regards,
Appachu
Zoomcar