Zoom Car — false charge and fake promise of executive and customer harassment and misbehave

Address:

Tollygunge kolkata, Kolkata, West Bengal, 700040

I booked a car at night.. while starting I saw something leakage but I ignored that and thaught that might be ac water but in between trip I saw it was fuel leak agr I instantly inform them they said park the car.. I did that not from morning 5 am to 8 I was there first they said the car need to be towed and you will be provided the taxi for the home .. now I was waitng for the towing they came after 1n half hour after that I asked for taxi theysaid wait for 15 min you will get the call but waited for half and hour no call came again called another executive attended the call and said the same to wait again I wait for 45 min no call came at last I went from there then whole day no called came then in evening I called to file the complaint but they are saying here it was mention that customers told to arrnge the taxi and ho then I scolded them I was not asked anything like this you can listen the recording also then they said I will take care of this you will get the call.. nazima was talking to me this time and the last executive I was talked on the breakdown was sada kat Ali he was such and ###.. then after a week they come up with a chrge of 6000 without damages they force me to pay.. wht the ### is this after that I asked for the bill and damages pics they just send me the damages pics but not ready to send the bill pics means what is this I am going to pay blindly.. this is there policy just see after that I asked for the inconveniences cause to me due to the false promise of his executive they said they will take the feedback means what the heck is that I asked I want the proper action and conclusion they said that will be taken internally but can’t tell you means they are not going to tell anything just dying for money they all are fraud.. I asked to transfer the CALL TO senior then they said I am the seniors so see this is all about zoom car in every way they just harassing the customers.. please stay away from this frauds
My booking. I’d- JPS6BH2JO