[Resolved]  Zoom Car — false charges and harassment

Website:

www.zoomcar.com/bangalore

I have received this message.

Dear mr/miss akhilesh bamhore

Outstanding recovery notice
This e-mail is with reference to the booking made by you on 01 oct, 2017 02:44 am using booking id jps6t4l3a through the companys application. You had initial payment of rs 0 /- towards security deposit and rs.1215 as initial rental charges for the aforementioned booking for car bearing registration number ka51aa2295 which was handed over to you by the company at bannerghatta road (Royal meenakshi mall) on 02/10/2017 03:43. The car was returned by you on 02/10/2017 11:30 at bannerghatta road (Royal meenakshi mall) it has come to our attention that the car has been used in excess of the paid rental amount and in accordance of the agreement duly verified and acknowledged by you, you are liable to make payment of rs.2248 to the company. Please note that failure to make a payment of the due amount will render you liable to civil proceedings and the company would be entitled to recover the due amount by attachment of your property (Movable/immovable) or otherwise. Further, willfully declining or making delay to pay the above said outstanding amount could also subject you to criminal proceedings.

We therefore request you to make payment of the aforementioned outstanding amount of rs. 2248 within 3 days of this mail, failing which we shall be constrained to initiate against you civil and criminal legal proceedings as are warranted by law for recovery of the due amount. Please note that in accordance with the member agreement displayed on www.zoomcar.com/member, duly verified and acknowledged by you, the company is entitled to recover all costs incurred in initiation of legal proceedings.

Thanking you

For zoomcar india private limited

First of all i would like to say that the charges you have applied to me are false. As i did not broke anything in the car. Excess km i would like to pay but excluding 1000 rs that is being charged to me falsely as the car interior light was already broken.