[Resolved] Zoom Car — false charges of damaged | |||
We have booked zoom car on 13th may from thane with fuel, when we reached at car place no person is there we unlocked the car through app name also car was totally without fuel, we call the zoom car person they said fill up the fuel we will reimburse you the amount after that we dropped the car same condition nothing damagedand all but after 2days they msg that we will charged u 6000 damaged loss. This is fraud company, they harassing customers. We are asking them show us photos of damaged nd cctv footage where we picked nd dropped the car Was this information helpful? | |||
Jun 27, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support May 23, 2019 Zoomcar Customer Care's response Hello Swati, Greetings! We are sorry to know about the discrepancy in the billing. Please share the booking ID for our reference, we will look into the issue. Regards, Ramya. S | |||
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