Zoom Car — false charges of damaged

 
1 Review
Thane, Thane, Thane District, Maharashtra, India
 swati chaudhari on May 22, 2019
We have booked zoom car on 13th may from thane with fuel, when we reached at car place no person is there we unlocked the car through app name also car was totally without fuel, we call the zoom car person they said fill up the fuel we will reimburse you the amount after that we dropped the car same condition nothing damagedand all but after 2days they msg that we will charged u 6000 damaged loss. This is fraud company, they harassing customers. We are asking them show us photos of damaged nd cctv footage where we picked nd dropped the car

Complaint Status


[May 22, 2019] Zoom Car customer support has been notified about the posted complaint.
Verified Support
Zoom Car Customer Care's response, May 23, 2019
Hello Swati,

Greetings!

We are sorry to know about the discrepancy in the billing. Please share the booking ID for our reference, we will look into the issue.

Regards,
Ramya. S
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    Zoom Car - false charges of damaged