Zoom Car — false over speeding charges

Address:

Hyderabad, Andhra Pradesh

I was falsely charged for overspeeding the vehicle, i have not over speeded the vehicle, i have always driven in the limit,, i continuesly mailing zoomcar to provide me any proof of their allegation, but the are not providing me prove only sending me recovery notice,, i request to clear my false charges of overspeeding, i will pay the remaining amount of excess kms immediately after clearing the false overspeeding charges and updated my account dues, below are the details of my booking, i request consumer complaint forum to kindly look into my matter🙏🙏
Dear mohd faizaan zameer,

This e-mail is with reference to the booking made by you with zoomcar india private limited (Hereinafter referred to as "zoomcar" or/and "company") through company's webpage/mobile app with the following details -

S. No booking id car provided start time end time pickup point drop off point initial rental security deposit outstanding
1 jps66to1t ts07uf9503 11/01/2020 11:00 12/01/2020 23:14 na na 2790 0 4106

It has come to our attention that the said vehicle has been used for manner other than those agreed and acknowledged by you, at the time of booking, under the terms and conditions of the member agreement (Hereinafter referred to as "agreement" (https://www.zoomcar.com/bangalore/policy#member) therefore, you are liable to make payment of ₹4106 to the company.

Please note that as per the said agreement, any wilfully declining or/and failure to make payment of the outstanding amount will render you liable to civil and criminal proceedings and the company would be entitled to recover the due

We therefore request you to make payment of the aforementioned outstanding amount of ₹4106 within 5 days of this mail, failing which we shall be constrained to initiate against you civil and criminal legal proceedings as are warranted by law for recovery of the due amount.

Thanking you

For zoomcar india private limited
Sd/-
Anitha rajasekaran
Signatory authority