[Resolved]  Zoom Car — fraudsters activity

When we returned the zoomcar after the trip we had filled double the amount of fuel that it was before the start of trip as we have planned to travel more than our defined km's in the package. But rather instead of refund back our money for the extra fuel zoom car is asking to pay us the outstanding fee. What kind of customer ethics do you have, it been two weeks i have been calling customer care but it services are so poor and they always says the old thing we are looking into this matter. How long it will take to settle, very miserable service and complete fraudsters.
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Jan 31, 2020
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2019
Zoomcar Customer Care's response
Hello Adam,

Greetings!

We are sorry for any discrepancy in the billing. Please share the booking ID for us to have this checked and revert.

Regards,
Appachu
Zoomcar
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