[Resolved]  Zoom Car — fuel refund not processed

Address:

Tataji Creative Heights, Hyderabad, Andhra Pradesh, 500032

Hi i booked a zoom car, the car was supposed to be with fuel. I took possession of the car from a location which was not a zoom car parking. So, i refuelled the car with fuel worth 500 and the fuel meter didn't change. So, i again asked the petrol pump attendant to fill the fuel of another 500. After the fuel wort rupees, 459 was pumped into the car, the attendant informed me that the tank is full. I uploaded both the bills on the zoom car app but they refunded me only 398 rupees whereas the refund should be off 959 rupees. I called the call centre 3 times, the first two times they say they will process the refunds but they don't. The third time the customer executive just hangs up the phone and doesn't pay any heeds to my request.