[Resolved] Zoom Car — harassment and fraud | |||
'we had booked car from borivali, car was out of battery and dirty, pickup time was 9 am, details were provided at 9.30, then were given another car at 11 am from sion, approx 30kms from the actual location, the car was also in bad position got the car at 1.30pm it was dirty and the wiring was extremely lose so ac did not work and it wa foggy weather so the person driving had to keep wiping with handkerchief and drive which almost was risking our life, car stopped working at vashi, had to get it repair which took us 3 hours, we reached our destination at 10.30pm, wherein the travel was only 2hours 30 mins, our booking checkin in was 11.30am we missed the entire saturday and more than that we were exhausted and the compensation given by you is one way fare cab from borivali to sion? Reasonable enough right? Was this information helpful? | |||
Aug 17, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jul 11, 2019 Zoomcar Customer Care's response Hello Aesha, Please accept our sincere apologies for the inconvenience caused during your reservation. Kindly share your booking ID for our reference, we shall check on the complaint raised and we will revert with an update. Regards, Sowmya | |||
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