[Resolved]  Zoom Car — harassment of zoom car people

Address:Bangalore, Karnataka

My booking id is jps66kv5n, first of all there was many major damages in the car, and the car was dirty and there was very less fuel in the car (I booked a car with fuel, so the left bumber was majorly damaged and i have all the photos of the car before entering along with the time and location, and i have mentioned regarding the major damage of the bumber before starting the ride, the company zoomcar have been harassing me for the pre existing damages of the car
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Dec 24, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2019
Zoomcar Customer Care's response
Hello Nunny,

Greetings!

We understand your concern here. The charge is added only after the proper inspection. However, please share the image with the properties(date and time) through the contact us page, we will revalidate the levied charge and we will share an update.

Regards,
Ramya. S
Complaint comments 

Comments

I have already sent all the images along with time and date to zoom car through contact us page, u are not replying to that mail and harrasing me to pay the amount.

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