[Resolved]  Zoom Car — I am complaining about pedl service

Address:Kolkata, West Bengal, 700102
Website:www.pedl.zoomcar.com

Hi zoomcar, i was triying to book cycle station at a nearby location but mistakingly entered a wrong number 100435 and eventually trip get started, i am unable to locate cycle and i am been charged for the ride. Could you please assit in ending the trip. Kindly have look on issue and help resolving.

The trip is still on and billing meter as well. Please stop the trip. I am unable to stop it.

Cycle no.100435
Name-ajeet kumar
Phone no. [protected]
City - kolkata
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Jan 4, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2017
Zoomcar Customer Care's response
Hello Ajeet,

Greetings!

We are sorry for the delay in response. We did check the above issue and see that the trip is already ended.

Regards,
Appachu
Zoomcar
Complaint comments 

Comments

I have end trip by yesterday, another guys pick bicycle from me .I locked and he opened lock by using his mobile no.but problem is that bill amt. Deducted from me please solve my issue as early as possible

Mahendra zirpe
[protected]
I have end trip by yesterday, another guys pick bicycle from me .I locked and he opened lock by using his mobile no.but problem is that bill amt. Deducted from me please solve my issue as early as possible 
My bicycle no.is 101539
I had booked cycle with pedl @ fc road pune.
but I couldn't end the trip and now the cycle is not available with me please end trip as soon as possible.I have already charged rs 25- even though i haven't used the bicycle. Please address the issue.

Cycle no:101229

I couldn't unlock the cycle..still it is standing the pedl station and I am not able to end my trip.. duration is almost 3 hours.. and I m getting sms for standing charge even.. what a bad service u provide..pls don't cheat customers like me. Please help me to end the trip at least.

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