[Resolved] Zoom Car — I am complaining about the unavailability of instant number for help | |||
When i unlocked the cycle of pedl having of code last digit 0092, it unlocked but it was not working means the trip had started but may be due to lock was not proper it was remain locked but at that time my money was used but i didnt used that cycle. But it was not my mistake why i wasted money and time there what should i do now let me know please. I am complaining about the unavailability of instant number for help because their helpline was available but not responded well at that time i neede istant help but i didnot get it. So requested either to make free helpline which will give us instant reply what we want. Was this information helpful? | |||
Feb 25, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jan 19, 2018 Zoomcar Customer Care's response Hello Kiran, Greetings! We are sorry for the trouble caused. As of now, we do not have a separate customer support for our PEDL service, however, we are working on this. Kindly share the complete cycle number with the above details to [protected]@zoomcar.com for us to check the above issue. Regards, Appachu Zoomcar | |||
 2 Comments | |||
Comments
I have booked zoomcar pedl cycle. Trip got started but the cycle didn't unlock. I am not able to end the trip as well. Please end the trip as it is charging money.
Cycle number: 102047
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Cycle number: 102047
Zoomcar Customer Care's response, Jan 19, 2018
Verified Support
Hello Debajit,
Greetings!
Apologies for the delay in response. We see that the trip is ended.
Regards,
Appachu
Zoomcar
Greetings!
Apologies for the delay in response. We see that the trip is ended.
Regards,
Appachu
Zoomcar
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The trip cost is increasing. Please end the trip as soon as possible.
Greetings!
Apologies for the delay in response. We see that the trip is ended.
Regards,
Appachu
Zoomcar