[Resolved]  Zoom Car — I can't end my ride of my pedl cycle.

Sir,
My cycle number is 100228 .I booked my cycle yesterday . when I end the trip it cut the charges and showed payment successful.But today when i was trying to book my ride, I found that the previous ride is still going on. It cut the much amount . Then still now it is going on. I can't stop it. Time to time the charges increasing. Please help me out. I am very shocked for such kind a problem. Cycle is neither open nor end. And refundmy extra charges as soon as possible.

Cycle number -100228.
Customer name -Sandipan shiet
Phone number-[protected]/[protected]
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Jun 8, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Apr 23, 2018
Updated by Sandipan Shiet
Cycle number-100228.I can't stop my trip since yesterday. It cut my much money already and in every 30 minutes it's increasing... please stop it. I'm very disappointed for this kind a problem.stop it and refund my amount.
Verified Support
Apr 24, 2018
Zoomcar Customer Care's response
Hello Sandipan,

Greetings!

Please accept our apologies for the trouble caused. Please send an email through our contact us page for our team to have a check and do the needful.

Regards,
Rohit
Zoomcar
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