[Resolved] Zoom Car — I don't get my refund yet
Jaipur, Rajasthan, India
NaNaveen5416 on Jun 20, 2019
I have a trip on 13 june 2019 of i 20 i have deposit 2999 security deposit and 700 fuel they are saying we have intiated the refund of 3699 and i take 5 to 15 days and other executive of zoomacar say 24 working they also not confirm when the refund customers has been settled i want my refund asap because i am not free always to call my booking id is JPS6BS8UP
Complaint marked as Resolved Jun 25, 2019
I dont know what they do but i have shown a option of transfer money in account in zoomcar app and recieve an sms thank u so much for helping
[Jun 20, 2019] Zoom Car customer support has been notified about the posted complaint.
Verified SupportZoom Car Customer Care's response, Jun 20, 2019
We understand your concern here. Upon checking, we see that the refund has been initiated to the account which was used while you made the payment of the booking.
We request you to wait for 5-15 days for the refund to reflect in your account.
Verified SupportZoom Car Customer Care's response, Jun 21, 2019
You will have to wait for 5-15 days for the refund to reflect in your account.
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