[Resolved] Zoom Car — I not get my security deposit back

 
1 Review
India
 Shrey_wadmalwar on Feb 6, 2020
ID: JPS66ADSX

I not got my security deposit refunded
I'm a student
I dont earn money
I need my money back
Refund my money
You have to follow your policy
They told me that cars are available so I checked and then I book at the time of booking they don't tell me that if account is not verified then I can't get option to unlock the car
But then after booking then told your account is not verified .
They must told me earlier
They took money from me and not given me car
And has also not given me refund of my security deposit.

I not get my security deposit back
Complaint marked as Resolved Mar 14, 2020

Complaint Status


[Feb 07, 2020] Zoom Car customer support has been notified about the posted complaint.
Verified Support
Zoom Car Customer Care's response, Feb 07, 2020
Hello Shrey,

Greetings!

We are sorry to know that you have not received the refund. Upon checking, we see that our team is checking on the complaint raised, you will receive the update at the earliest.

Regards,
Ramya. S
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    Zoom Car - I not get my security deposit back