[Resolved]  Zoom Car — illegally zoomcar fined 20000 for lost of rc document

Address:	Jaipur, Rajasthan
Website:	www.zoomcar.com

Sir/madam
I booked a zoom car on 28th September 2018 in Jaipur. Due to some hurry I didn't go through all the docs shown to us. After sometime we found some issues in the car like the AC wasn't working, speakers were not working properly. We even contacted the concerned person he told us to either return the car rather than replacing it. We somehow managed to travel with the same car. When we returned the car the person checked the file and found that RC was missing from it. We didn't even took the file out of the car. The person didn't even listen to us and charged us for an outstanding amount of Rs. 20000. How is that possible to charge 20000 just for a lost RC. This is strictly not acceptable. I request Zoom car to please look into this matter asap.
The customer care number isn't working. I request you please respond and take actions asap.