[Resolved] Zoom Car — invalid excess km and fuel charges | |
I booked Maruti Swift At car for 78kms with booking i'd JPS663CKZ They put me 1495/- invalid charges it's so unfair to treat like these for zoom car customers you can check the start and end checklist photos i completed the trip for 77kms there is error in your car Gprs there is no way I Drove Car for excess kms and how come you people add ReFuel Charges I took Car At 0% Fuel level you can see in check list pictures how come you people added 296/- Refuelling Fee on what basis. Your company is fraud im so angry with your Rent car company. You zoom car people are cheaters fraudsters just putting unnecessary charges to innocent customers and harrasing them to pay this company needs to change if it's like this it will be shut down by customers complaint and also by going further to court. Was this information helpful? | |
Jan 17, 2020 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Dec 12, 2019 Zoomcar Customer Care's response Hello Mujahedd, Greetings! We understand your concern here. We have made the necessary changes and reverse the charges which were levied invalid. Rest assured, necessary measures shall be taken to minimize such issues in the future. Regards, Imran' Zoomcar Verified Support Dec 13, 2019 Zoomcar Customer Care's response We have already made the necessary changes and reversed the charges which were levied invalid. Kindly re-login to your Zoomcar account to view the changes.Regards, Imran | |
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