[Resolved] Zoom Car — invoice fraud for booking id jps6xn28o

kikushah

from Pune, Maharashtra

Address:

380015

I have sent multiple emails to zoomcar to add my gstin to the invoice generated for the said booking id.

The last response i received on email was:

"with reference to your mail, we understand your concern regarding the booking id: jps6xn28o and we apologize for the inconvenience caused. We understand your concern, the invoice is auto generated. Any changes to it internally shall not reflect in the invoice. Unfortunately, we would not be able to add the customer gstin number. Request you to bear with us."

It is ironic that zoomcar is given me this in writing that they will not comply. I can easily take legal action based on this.

Sheer laziness, i believe.

Was this information helpful?

No (0)

Yes (0)

Dec 23, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2019

Zoomcar Customer Care's response Hello Kikushah,

Greetings!

We understand your concern here. We regret to inform that we will not be able to add your GST number in the invoice. The GST number of Zoomcar will be mentioned in the invoice.

Regards,
Ramya. S