Zoom Car — Issue in billing and refund

Jayadevat

from Hyderabad, Telangana

Address:	560016
Website:	www.zoomcar.com

My self Jayadev and I booked Zoom car from 28th Apri'17 6:30 AM to 30th April'17 11:30 PM IST. That time I paid Rs. 11, 393.00/-. Attached the soft copy for the same.

Due to some other issues, I have delivered on 1st May'17 2:36 PM IST and it was delayed by 15 hours. However, I have paid Rs. 15090/- for the delay charges. Attached the soft copy of Bank statement.

My concern is, Rs. 15090/- was not reflected in payment history and I was asked to pay outstanding amount Rs. 11550/-.

Please consider my request and do the needful.

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Zoomcar customer support has been notified about the posted complaint.

May 04, 2017

Updated by Jayadevat My contact details: [protected] / [protected].

Kindly do the needful