[Resolved] Zoom Car — it's been 15 days, still they are lying to give refund money

Prajwal.p.r Gowda

from Bengaluru, Karnataka

Address:	560078
Website:	Zoom car

Booked a car on 26th august. And within 60 km the car stopped moving. We complained they made us to wait in middle of forest for 5 hr at nyt 12. They promised to intimate refund within 5 days. Its been 15days for today daily i'm gona cal them they tell u will get call back within 24hrs and no 1 call me.. And nxt time when i call dey said we called u but u didn't rcve d call... From last 15 days its going.. Is it so worst or is it our problem that we choose zoom car.

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Oct 15, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2018

Zoomcar Customer Care's response Hello Prajwal,

Greetings!

We apologize for the delay in refund. Kindly share us the booking details to have a check and do the needful.

Regards,
Imran
Zoomcar

Oct 01, 2018

Updated by Prajwal.p.r Gowda My phone number which I registered to book - [protected]
Booking id - JPS643JLT