[Resolved]  Zoom Car — JPs6tifho booking number

Address:

Mumbai City, Maharashtra

I had made a booking yesterday on the 03/03/2017 for 18th march till 20th march
Payment was made, I then uploaded my IDP LICENCE, with both photos address and driving licence number and also my uk driving licence both sides, shortly after my driving licence was approved then I added a co driver to be added on as a additional driver then I got a email saying his licence has been declined then I saw that my licence was also declined, I spoke to a advisor on Facebook messenger and he told me the pictures have been edited this can not be as the Idp has been stamped and been verified and payed for via the post office so this is false information, one minute it is approved then the next it has been declined, this has cost me time and money, I am coming to India Mumbai on a buisness trip to see clients and never had any kind of issues with driving anywhere abroad all my abroad permits have been accepted, I feel this is very unnaveptabke and people working in the back office do not know the difference between a genuine permit and a false one, it is stamped and approved by AA,
Advisor said he will call me but no call or neither a reply to me on face book, I will surely be putting my comments and issues global on social media and facebooked to give out a warning to anyone thinking of making bookings in the future as this issue something that has been made up to give me disappointment