Zoom Car — kindly look into the matter pedl.in

 
1 Review
 Subramaniam Venkataraman on Jan 3, 2018
For last 22 hrs i have sent mails after mails that the the end trip isn't working for the cycle number 102091 that started to tick my money from 7:00 pm on 2nd jan 2017. The cycle didnt unlock neither it allowed to end the trip. If you are coming up with a message to unlock the cycle with at the pedl station! I have tried almost for half an hour standing there.

None of your support members have contacted. Kindly look into it or end the trip. I need the refund for not riding the cycle even.

Complaint Status


[Jan 03, 2018] Zoom Car customer support has been notified about the posted complaint.
Zoom Car Customer Care's response, Jan 03, 2018
Hello Subramaniam,

Greetings!

We are sorry for the trouble caused. Kindly share the email ID, Paytm linked mobile number, cycle number and the screenshot of the Paytm wallet if any excess amount deducted to feedback@zoomcar.com for us to have the above issue checked and revert.

Regards,
Appachu
Zoomcar
Complaint comments  0 Comments     Updated: Share0Tweet0Share0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    67%
    Complaints
    660
    Pending
    123
    Resolved
    408
    phone
    +91 80 6748 XXXX
    location
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    Zoom Car - kindly look into the matter pedl.in
    www.bdomains.com