[Resolved] Zoom Car — kindly look into the matter pedl.in
SuSubramaniam Venkataraman on Jan 3, 2018
For last 22 hrs i have sent mails after mails that the the end trip isn't working for the cycle number 102091 that started to tick my money from 7:00 pm on 2nd jan 2017. The cycle didnt unlock neither it allowed to end the trip. If you are coming up with a message to unlock the cycle with at the pedl station! I have tried almost for half an hour standing there.
None of your support members have contacted. Kindly look into it or end the trip. I need the refund for not riding the cycle even.
Complaint marked as Resolved Feb 3, 2018
[Jan 03, 2018] Zoom Car customer support has been notified about the posted complaint.
Verified SupportZoom Car Customer Care's response, Jan 03, 2018
We are sorry for the trouble caused. Kindly share the email ID, Paytm linked mobile number, cycle number and the screenshot of the Paytm wallet if any excess amount deducted to firstname.lastname@example.org for us to have the above issue checked and revert.
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