[Resolved] Zoom Car — kindly look into the matter pedl.in

 
1 Review
 Subramaniam Venkataraman on Jan 3, 2018
For last 22 hrs i have sent mails after mails that the the end trip isn't working for the cycle number 102091 that started to tick my money from 7:00 pm on 2nd jan 2017. The cycle didnt unlock neither it allowed to end the trip. If you are coming up with a message to unlock the cycle with at the pedl station! I have tried almost for half an hour standing there.

None of your support members have contacted. Kindly look into it or end the trip. I need the refund for not riding the cycle even.
Complaint marked as Resolved Feb 3, 2018

Complaint Status


[Jan 03, 2018] Zoom Car customer support has been notified about the posted complaint.
Verified Support
Zoom Car Customer Care's response, Jan 03, 2018
Hello Subramaniam,

Greetings!

We are sorry for the trouble caused. Kindly share the email ID, Paytm linked mobile number, cycle number and the screenshot of the Paytm wallet if any excess amount deducted to feedback@zoomcar.com for us to have the above issue checked and revert.

Regards,
Appachu
Zoomcar
Complaint comments  Add a Comment     Updated: Share0Tweet0Share0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    73%
    Complaints
    1523
    Pending
    148
    Resolved
    1068
    phone
    +91 80 6748 1200
    location
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    Zoom Car - kindly look into the matter pedl.in