Zoom Car — last minute cancellation

 
1 Review
India
 Uday Moorthy on Aug 15, 2019
We have booked zoom car 2 months back, well in advance in mysore to spend the long week end in coorg.
When we reached mysore today morning, they simply told car is not available and cancelled the booking with out ny further assistance. Now i am in the road with family. My humble advice please don't plan for zoom car especially with family vacation.

Complaint Status


[Aug 15, 2019] Zoom Car customer support has been notified about the posted complaint.
Verified Support
Zoom Car Customer Care's response, Aug 20, 2019
Hello Uday,

Greetings!

Please accept our sincere apologies for the cancellation of the booking. We regret that we were unable to serve the booking due to the shortage of vehicle.

Our team has already been working on expanding our inventory to ensure that such issues are minimized and we serve all our customers well.

Please share your booking ID for our reference, we shall make note of your feedback and will ensure that we serve you well next time you make a booking with us.

Regards,
Sowmya
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    Customer satisfaction rating
    82%
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    phone
    +91 80 6748 1200
    location
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    Zoom Car - last minute cancellation