[Resolved]  Zoom Car — last minute cancellation

We have booked zoom car 2 months back, well in advance in mysore to spend the long week end in coorg.
When we reached mysore today morning, they simply told car is not available and cancelled the booking with out ny further assistance. Now i am in the road with family. My humble advice please don't plan for zoom car especially with family vacation.
Was this information helpful?
No (0)
Yes (0)
Oct 9, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2019
Zoomcar Customer Care's response
Hello Uday,

Greetings!

Please accept our sincere apologies for the cancellation of the booking. We regret that we were unable to serve the booking due to the shortage of vehicle.

Our team has already been working on expanding our inventory to ensure that such issues are minimized and we serve all our customers well.

Please share your booking ID for our reference, we shall make note of your feedback and will ensure that we serve you well next time you make a booking with us.

Regards,
Sowmya
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5653
    Pending
    13
    Resolved
    2591
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information