[Resolved] Zoom Car — Making me liable for the mistake not done by me | |||
We have taken a trip on 4-7-2017 with a car Audi Q3 MH 14FC 4898 when we take pickup the executive hadn't informed us about the damages in the car properly as he was new for that branch. When we came back to deliver the vehicle one other executive came to take delivery and he has rectified the mistake which was not done by us and he is saying that we are the sinners ... So, I Herby asks to the concerned person to justify the mistake and correct the problem. Was this information helpful? | |||
Aug 17, 2017 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jul 11, 2017 Zoomcar Customer Care's response Hello Ashoka, Greetings! Please accept our apologies for the inconvenience caused. We do not charge our customers needlessly. If there is an error in the billing, we will surely rectify it. Request you to share us your booking details, we will have the issue checked on priority. Regards, Zoomcar. | |||
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