[Resolved] Zoom Car — misbooked billing | |||||
I just want to book cycle no.100456. But unfortunately i have been booked cycle no.100567. This created so much problem for me. Cycle no.100567 may be at other station but it increases may bill also how can i look this cycle but i don't know where the cycle is? This was my first booking that's why i don't know how to handle it. Please help me on this issue. Was this information helpful? | |||||
Jan 1, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Nov 30, 2017 Zoomcar Customer Care's response Hello Suman, Greetings! We understand your concern here. As you have unlocked a different cycle, kindly let us know if you wish to end the trip. Kindly revert with the details to [protected]@zoomcar.com for us to check the same. Regards, Appachu Zoomcar | |||||
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Also I get the call 24 hours after i made the booking regarding the damage fee charged to me. When I returned the car, the attendant checked the car and informed me that everything was ok.
Absolute shocking. I am going to lodge a formal complaint tomorrow morning.