[Resolved] Zoom Car — Money deducted twice from account but car didn't get booked | |||||
This Saturday night we tried booking zoom car but it was not happening. We we were trying to book it was asking for payment and we have done that twice, but after doing online payment it was not getting booked. So we tried second time still the same issue. We thought since car is not booked so transaction is cancelled, but in morning when I checked transaction alert on my mail it was showing 860 + 860 deducted from by bank account, even we were not able to book the car. Was this information helpful? | |||||
May 10, 2017 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Apr 08, 2017 Zoomcar Customer Care's response Hello Nikhil, Greetings! We are sorry for the delay in response. Please accept our sincere apologies for the inconvenience caused. Kindly share your registered email ID we will have a check on the transaction done. In most cases, if the booking is not confirmed the amount goes back to the source of payment. Regards, Zoomcar | |||||
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What a cheap app this is second time experience for me with this ### app