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Zoomcar

[Resolved]  Zoom Car — money transfer

I had booked a scorpio car to travel shirdi from pune on 23rd june 2018, transferred the complete payment through net banking with transaction id[protected]igadtcnzd3

The zoom car company did not confirm any booking for the car, and also did not refund the transacted amount of rs, 5805 inr.
Till date 21/06/2018

Please refund the money, i am in urgent need and its very important.
My travel money is stuck in this process, please do something.
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Jul 25, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2018
Zoomcar Customer Care's response Hello Dhanashri,

Greetings!

Please accept our apologies for the trouble caused. Please share the registered email ID for us to have a check and do the needful.

Regards,
Rohit
Zoomcar
Complaint comments 
2 Comments

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Comments

I tried to unlock 2 cycles but it is unable use it, how ever I issued cycle for 30 minutes but it has deducted 64.please refund my deducted charges.
Please help the needful
Reply
Zoomcar Customer Care's response, Jun 23, 2018
Verified Support
Hello Vinaya,

Greetings!

Please accept our apologies for the trouble caused. Please send an email through our contact us page for our team to have a check and do the needful.

Regards,
Rohit
Zoomcar
I booked pedal cycle no. 3232041 today...my cycle had unlocked but when i started journey my cycle chain was damaged...so i cancelled my trip but my money has deducted from paytm...i didnot move the cycle but they charged money...
Email id [protected]@gmail.com
Paytm no-[protected]

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