[Resolved]  Zoom Car — my account is blacklisted

Address:Chittoor, Andhra Pradesh, 517501
Website:www.zoomcar.com

I don't no how another account will be activated with my details until zoom car lecks it.

I see my account is blacklisted because some logged in with my details using [protected]@gmail.com. This is the response that i got from zoom car.. I'm wrong emails to zoomcar multiple times. I'm attaching all my emails that i got and after that there is no response from them and getting the same stupid response every time and there is no proper feedback to resolve this.

My correct account is nanda. [protected]@gmail.com which i was using since more than 4years and i'm a loyalty customer.

Please refer below case no:
[case:1051199] [case:1050105] case:1049653]

I'm not seeing any response from zoomcar people and customer care nunber is useless. I don't know what happen to this # why they are not using custom care service via phone. Which was there earlier and dropped now.

Many of my friend are struggling with zoomcar service and hit with lot of loss because of there bad service.

I suspect there is some one hacked zoomcar db and doing all this stuff.. Zoomcar has to react on this and take immediate action other wise there will be some legal action on them.
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Dec 13, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2018
Zoomcar Customer Care's response
Hello Nanda,

Greetings!

We did check the above issue and see that we have received the image of the license while making the booking under the email ID nanda.[protected]@gmail.com, hence the same was validated and approved.

As the license is already approved, we will not be able to approve the license under the email ID nanda.[protected]@gmail.com.

Regards,
Appachu
Zoomcar
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