[Resolved] Zoom Car — my account is used by someone else

[Resolved] Zoom Car — my account is used by someone else

P [email protected] from Noida, Uttar Pradesh

Hi team, I had already raised multiple mail to zoomcar that someone is using my id proof (Driving license and aadhar) in there zoomcar account. And request to closed there account so i will create new account for myself. But has been 3 month and there is no response from zoomcar end. Kinldy help to close the running on my id. Below are the details for the account holder using my id Mobile no in zoomcar is [protected]. Regards, Prashant Was this information helpful? No (0) Yes (0)
Feb 9, 2020 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Dec 26, 2019 Zoomcar Customer Care's response Hello Prashant, Greetings! We understand your concern here. We see that the license was changed from your end, hence, there is a difference in the account. We are sorry we will not be able to do the changes in the account once license approved. Regards, Ramya. S Apr 02, 2020 Updated by [email protected] Hi Team, If its not possible for you change the information. Could you please atleast block the account used by other. so there is no misuse for that account. thanx! Regards, Prashant
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