[Resolved] Zoom Car — My Amount not refunded [protected] | |
I have cancelled few zoom car bookings and still amount not refunded back. As per there policy they hve to refund within 15 days. Now more than 45 days over but still refund not initiated. Customer care person also not responding properly regarding refund. They will say next week next week. Till now am not received any mail communication or sms or cal from zoom team regarding delay in refund status. Pls take appropriate actions against them.
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Aug 7, 2021 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 22, 2020 Zoomcar Customer Care's response Hello Venkatesh, Greetings! We understand your disappointment here. Rest assured, we are already working on initiating the refund and the amount will hit your account at the earliest. We request your patience in the interim. Regards, Appachu Zoomcar | |
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