[Resolved]  Zoom Car — my driving license is rejected

I uploaded my driving liscence in zoom car app. But later i saw it was rejected. The picture was clear and proper. Dl is havinng proper deatils. I already dropped 3 mail, but i am yet to get any reply from them regarding the rejection. I also asked them in email that how to get it approved.
But the 3 rd class, stupid, unprofessional customer service dint reply to my mail. They only call you when you dont make any payment.
Registered ph : [protected]
Email : [protected]@gmail.com
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Oct 19, 2017
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2017
Zoomcar Customer Care's response
Hello Raishul,

Greetings!

We did check the uploaded license and see that the address mentioned on the license is incomplete. Hence, kindly upload a copy of any government ID ( Voters, Aadhar, Passport) with address mentioned on it for us to check the same.

Regards,
Appachu
Zoomcar
Complaint comments 

Comments

uploaded my driving liscence in zoom car app. But later i saw it was rejected. The picture was clear and proper. Dl is havinng proper deatils. I already dropped 3 mail, but i am yet to get any reply from them regarding the rejection. I also asked them in email that how to get it approved.
But the 3 rd class, stupid, unprofessional customer service dint reply to my mail. They only call you when you dont make any payment.

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