[Resolved] Zoom Car — my refund payment is not refunded

shuja quadri

from Jangaon, Telangana

Address:	500027
Website:	Www.zoomcar.in

Hey my name is syed shujauddin quadri i had booked a car mahindra scorpio bearing vehicle number ts07uf2174 and my booking 🆔 is jps6tfqg8 my booking date is 10/10/2017 - to 15/102017 is given below there such refund amount should be reflect within 5-to15days and now its 17th day over still i am waiting for my amount i even can't be able to contact your executive i have even complained before also but no response from your team please kindly respond to my this last so called complaint.
My contact is
[protected]
[protected].

Was this information helpful?

No (0)

Yes (0)

Dec 4, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Oct 31, 2017

Updated by shuja quadri Greetings
My self syed shujauddin quadri has booked a car mahindra scorpio bearing vehicle number ts07uf2174 on 10/10/2017 - 15/10/2017 from zoom car it is shown their below that refund should be reflect in 5-15 days i have waited much for 15 days but still i dint got my refund amount my booking 🆔 is jps6tfqg8 i already complaint before and dint got any Amount tell me what to do now i kindly request you to respond for further queries and details about my refund.
Syed shujauddin quadri

Verified Support

Nov 02, 2017

Zoomcar Customer Care's response Hello Syed,

Greetings!

We understand your concern and we did check our records regarding the refund. We see that the refund is processed to your source account and we have shared the transaction details to your registered email ID.

Regards,
Appachu
Zoomcar

Verified Support

Nov 03, 2017