[Resolved]  Zoom Car — No good helpline service and not good staff in the Andheri office

Address:	Mumbai City, Maharashtra, 400053
Website:	www.zoomcar.com

Our car was booked from zoomcar at the Star point mall basement in Andheri East, Mumbai.The guy providing car lied about the minor damages about the car we booked (Honda City) but we figured it out and told them so he put on the checklist that there are minor damages and he himself put the interior is good in the checklist but it was not.Clutch in the car was very tight and uncomfortable.our Car was Honda City ivtec.While coming back from our trip, a truck crashed into our car from the back.We called 7 times the Zoomcar helpline but they were disconnecting again and again.We took the car to the Basement and told Akshay(so called senior over the office of Zoomcar at the Star point mall basement) about our problems.He said himself his number is always off, so how are we able to contact any one in case of accident or car breakdown? Their office is in basement, just 2 tables kept there and 4 chairs.Akshay(the name he told us) was very illiterate and rude in behaviour.Helpline number is not available.Luckily no one o[censored]s were hurt.
Please take serious action against Zoom car for not providing proper helpline for people like us who faced car breakdown, we would've faced serious injuries but thank God we all are safe.But we faced mental trauma at the Starpoint mall basement office of Zoomcar.Please don't ignore us and take some action against Akshay and Zoomcar.
Thank you